Terms and Conditions
Last updated October 13, 2026.
These Terms and Conditions ("Terms") govern Your access to and use of the website available at www.justcheapflights.com (the "Website") and the JustCheapFlights flight-deal membership, including fare alerts, the deals dashboard and all related features, content and services (collectively, the "Services"), provided by Chatonline LLC, a limited liability company incorporated under the laws of the State of Delaware, with its registered address at 3500 South DuPont Hwy, Dover 19901, United States of America (the "Platform Operator", "We", "Our" or "Us").
1. Important information
The Terms are a legally binding agreement between You ("You", "Your" or "User") and the Platform Operator. By accessing the Website, completing the quiz, entering Your email address, creating an account (the "Account"), purchasing a trial membership or subscription, or otherwise using the Services, You confirm that You have read, understood and agree to the Terms. If You do not agree, do not use the Website or the Services.
The Services include the purchase of a limited-duration paid trial (the "Trial Membership") and an automatically renewing paid membership (the "Subscription"). The Platform Operator develops, operates and maintains the Website and the Services and is responsible for payment collection, billing and Subscription management.
JustCheapFlights is not a travel agent and does not sell flights. We find and report fares that are offered by airlines, online travel agencies and other third parties. Any booking You make is made directly with that third party, on its terms, at its price. See Section 6.
You are responsible for having a device, browser and internet connection that can access the Services and receive our emails.
2. Eligibility
2.1. You must be at least eighteen (18) years old, or the age of legal majority in Your jurisdiction, to use the Services, create an Account or purchase a membership.
2.2. By using the Services You confirm that You meet the age requirement, have the legal capacity to enter into a binding agreement, and that Your use of the Services complies with applicable law.
2.3. If You use the Services on behalf of a company or other organization, You confirm that You have authority to bind it to the Terms.
2.4. The Services are not intended for children. If we learn that we hold personal data of a minor, we may delete it and close the related Account.
3. Data protection and privacy
3.1. How we collect, use and protect personal information, including Your home airport, quiz answers and email address, is described in our Privacy Policy (https://justcheapflights.com/docs/privacy-policy) and our Cookie Policy (https://justcheapflights.com/docs/cookie-policy), which form part of the Terms.
4. What the Services do
4.1. The Services consist of: (a) a short quiz about how You travel; (b) a home airport that You choose; (c) email alerts about fares departing from Your home airport; and (d) a deals dashboard in Your Account that lists current fares from Your home airport, where available.
4.2. Fares are selected automatically from third-party fare data. We compare a fare with other fares for the same route in the same data to show a usual price and a saving. The usual price and the saving are estimates calculated from that data; they are not a guarantee that a fare is the lowest available, or that the saving is available to You when You book.
4.3. One home airport is included in a membership. To change it, contact customer support.
4.4. The number of deals, the destinations and the frequency of alerts depend on the fares available from Your home airport and vary over time. We do not guarantee a minimum number of deals or alerts, or that deals will be available for a particular destination, date, cabin or number of travellers.
5. Your Account and acceptable use
5.1. Subject to Your compliance with the Terms, the Platform Operator grants You a limited, non-exclusive, non-transferable, revocable license to use the Services for Your personal, non-commercial use.
5.2. An Account may be created automatically after Your purchase, and access details may be sent to You by email. Keep Your credentials confidential. You are responsible for activity on Your Account. Tell us at support@justcheapflights.com straight away if You believe Your Account has been used without authorization.
5.3. You must not: share, resell or transfer Your Account or membership; republish, resell or redistribute deals, alerts or dashboard content; scrape, copy or collect content from the Services by automated means; reverse engineer the Services; interfere with their security or performance; provide false information; or use the Services in breach of any law or third-party right.
5.4. We may suspend, restrict or close an Account, without prior notice, if we reasonably believe You have breached the Terms, engaged in fraud or abuse, or where required by law, a regulator or a payment processor. A failed payment alone does not cause immediate suspension. Suspension does not cancel Fees validly incurred before it, except as required by law.
6. Fares, bookings and third parties
6.1. We do not sell tickets. Prices, availability and booking links shown in alerts and on the dashboard come from third-party data sources (airlines, online travel agencies and fare data providers). When You follow a deal, You leave the Services and deal directly with that third party.
6.2. Prices change. Fares are collected at a point in time and can change or disappear at any moment, including between the time an alert is sent and the time You open it. The final price, taxes, fees, baggage allowance, fare rules and availability are set by the airline or seller and shown to You by them before You pay. Prices we show may exclude charges that the seller adds.
6.3. Any booking, payment, change, cancellation, refund, delay, schedule change, denied boarding, baggage issue or other matter relating to a flight is between You and the airline or seller, under their terms. The Platform Operator is not a party to that contract and is not responsible for its performance.
6.4. You are responsible for checking the details of any fare, and for meeting passport, visa, health and entry requirements for Your trip.
6.5. We do not control and are not responsible for third-party websites, their content, availability or privacy practices. Third-party providers also support the Services, including fare data providers, hosting, email delivery, payment processing, payment recovery, fraud prevention, analytics and customer support.
7. Fees, trial and subscription
Fees and payment authorization
Certain parts of the Services are offered for a fee ("Fees"). The applicable Fees, currency, billing terms, the Trial Membership duration, the Subscription duration (the "Subscription Period") and renewal conditions are disclosed to You before purchase, on the checkout and payment screens. By providing Your payment information and completing a purchase, You authorize the Platform Operator to charge Your selected payment method for all applicable Fees, including recurring Subscription charges, in accordance with these terms and the disclosures presented at checkout.
You agree to provide current, complete and accurate payment and account information. Fees are charged in the currency displayed at checkout. The amount and currency are determined by Your detected country, Your selected payment method and the regional pricing in effect at checkout. Currency conversion fees, foreign transaction fees and bank charges imposed by Your payment provider are Your responsibility. Please review the final summary on the payment screen before authorizing the transaction.
We may correct pricing, currency display, billing or checkout errors, even after payment has been requested or received. In that case we may cancel, void or adjust the affected transaction and, where applicable, refund the difference or request the correct amount, to the extent permitted by applicable law.
Trial Membership
New Users may be offered a one-time paid Trial Membership. The Trial Membership fee, currency and duration are shown before payment. The Trial Membership lasts seven (7) days, and access to the Services starts as soon as the payment succeeds. Unless You cancel before the end of the Trial Membership, it converts automatically into the Subscription on the terms shown at checkout and in the order confirmation.
Subscription and automatic renewal
After the Trial Membership, Your membership continues automatically as a Subscription unless You cancel. Each Subscription Period is twenty-eight (28) days (every 4 weeks). The Subscription fee is charged in advance at the start of each Subscription Period, without further authorization, until You cancel. The Subscription is a recurring payment obligation.
We may change Subscription fees from time to time. We will give You at least thirty (30) days' notice by email of a price increase. New Fees never apply to the current Subscription Period, and You can cancel before they take effect.
After a purchase You receive an order confirmation by email showing, where applicable, the plan, the amount charged, the currency, the billing interval, the renewal terms and the entity that processed the payment. If the checkout disclosures and the order confirmation differ, the checkout disclosures prevail unless applicable law requires otherwise.
Billing date and failed payments
The billing date is normally the date on which the Fee is successfully charged. If a renewal is collected after one or more failed attempts, the next billing date may be counted from the date the payment succeeds. If a payment is declined or cannot be collected, the Platform Operator may, to the extent permitted by applicable law and payment network rules, retry the charge at different times using the payment method or the tokenized payment credentials associated with the Account, and may submit the failed charge to an authorized third-party payment recovery provider. Recovery attempts may appear under a different payment descriptor that names the billing partner or recovery provider.
During a failed-payment period the Platform Operator may, at its discretion, keep the Subscription and Your access active and continue collection attempts until You cancel. A failed payment does not cancel the Subscription and does not waive Fees validly incurred.
A purchase may appear as more than one transaction entry on Your statement. The total never exceeds the price disclosed at checkout. Descriptors may vary with the payment processor, acquiring bank or billing provider used. To support Subscription continuity, payment recovery, fraud prevention and dispute handling, the Platform Operator may share limited transaction data, payment status, billing identifiers and tokenized payment credentials with authorized payment and billing providers, as described in the Privacy Policy.
8. Cancellation
You may cancel the Trial Membership or the Subscription at any time. You can cancel from Your account, on the cancellation page at https://justcheapflights.com/cancel-sub, or by emailing customer support at support@justcheapflights.com from the email address on Your Account.
To avoid the next charge, cancel before the renewal or conversion date. A cancellation received after that date takes effect at the end of the Subscription Period that has just been charged, unless the charge qualifies for a refund under the Refund Policy.
After cancellation the Subscription does not renew and no further recurring Fees are charged. You keep access until the end of the period You have paid for. Cancelling does not delete Your Account; You can ask for deletion separately under the Privacy Policy. Cancellation does not affect Fees already charged, except as set out in the Refund Policy.
9. Refunds
Your first payment is covered by our 14-day money-back guarantee. The full terms, including how to request a refund and how chargebacks are handled, are set out in the Refund Policy (https://justcheapflights.com/docs/refund-policy), which forms part of the Terms.
10. Intellectual property
10.1. The Services, including the Website, software, text, design, graphics, logos, the name "JustCheapFlights" and the selection and presentation of deals, are owned by or licensed to the Platform Operator and protected by intellectual property laws. Except for the license in Section 5.1, the Terms give You no rights in them.
10.2. Airline names, trademarks and other third-party marks shown in the Services belong to their owners. Their display does not imply any affiliation with or endorsement of JustCheapFlights.
10.3. If You send us feedback or suggestions, You grant the Platform Operator a perpetual, irrevocable, worldwide license to use them without payment of royalties, compensation or attribution.
11. Information, not advice
The Services provide information about fares. They are not travel, financial or legal advice. Whether and what to book is Your decision.
12. Disclaimer of warranties
12.1. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES, ALL FARE INFORMATION, ALERTS AND DASHBOARD CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY.
12.2. The Platform Operator disclaims all warranties, including merchantability, fitness for a particular purpose, title, non-infringement, accuracy and availability. In particular we do not warrant that any fare is accurate, current, bookable at the price shown, the lowest available, or that alerts will be delivered at any particular time or at all (for example because of spam filters).
12.3. Some jurisdictions do not allow the exclusion of certain warranties. In that case these disclaimers apply only to the extent permitted.
13. Limitation of liability
13.1. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM OPERATOR AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS AND SERVICE PROVIDERS ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, A FARE THAT CHANGED OR WAS UNAVAILABLE, OR ANY LOSS ARISING FROM A BOOKING MADE WITH A THIRD PARTY, FROM FAILED PAYMENTS, PAYMENT RECOVERY ATTEMPTS, BANK DECLINES, PROCESSOR ERRORS OR CHARGEBACKS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
13.2. To the maximum extent permitted by applicable law, the total liability of the Platform Operator for any claim relating to the Services or the Terms is limited to the greater of (a) USD 100 or (b) the Fees You paid for the Services in the thirty (30) days before the event giving rise to the claim.
13.3. Nothing in the Terms excludes or limits liability for gross negligence, willful misconduct, death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited by law. For Users in the European Union, the European Economic Area or the United Kingdom, these limitations apply only as far as mandatory consumer law allows.
14. Indemnification
To the fullest extent permitted by applicable law, You agree to indemnify and hold harmless the Platform Operator and its officers, directors, employees, agents, affiliates, licensors and service providers from claims, losses, liabilities, costs and expenses (including reasonable attorneys' fees) arising from Your breach of the Terms, Your misuse of the Services, or Your breach of any law or third-party right. This obligation survives termination.
15. Dispute resolution
PLEASE READ THIS SECTION CAREFULLY. IT CONTAINS AN ARBITRATION AGREEMENT AND A WAIVER OF CLASS ACTIONS AND JURY TRIALS.
Informal resolution
15.1. Before starting formal proceedings, You agree to try to resolve any dispute, claim or controversy relating to the Terms or the Services (a "Claim") by emailing support@justcheapflights.com with Your name, contact details, a description of the Claim and the relief You seek. If the Claim is not resolved within sixty (60) days, either party may proceed as described below.
Arbitration
15.2. Except where prohibited by applicable law or where mandatory consumer protection laws provide otherwise, arbitration on an individual basis is the exclusive means of resolving a Claim, and You waive the right to a jury trial. The arbitrator may not consolidate claims, hear class or representative actions, or award relief on a non-individual basis. Each party bears its own legal fees and costs unless applicable law requires otherwise.
15.3. You may opt out of this arbitration agreement by emailing support@justcheapflights.com within thirty (30) days of first accepting the Terms, with Your full name, the email address on Your Account and a clear statement that You opt out. All other provisions of the Terms continue to apply.
Class action waiver
15.4. To the fullest extent permitted by applicable law, Claims may be brought only in an individual capacity and not as a plaintiff or class member in any class, collective, consolidated or representative proceeding. If any part of this waiver is unenforceable for a particular Claim, it is severed only to the minimum extent required.
15.5. Either party may seek temporary or injunctive relief in a competent court to protect its rights or preserve the status quo pending arbitration.
EU users
15.6. If You are a consumer residing in the European Union, You may also submit a complaint through the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr. Participation is voluntary and does not affect Your statutory rights.
16. Governing law
The Terms, and any Claim relating to them or to the Services, are governed by the laws of the State of Delaware, United States of America, without regard to conflict-of-law principles. This does not deprive consumers of mandatory protections under the laws of their country or state of residence.
17. Changes to the Terms
We may update the Terms from time to time. The updated Terms are posted on the Website with a new "Last updated" date and apply from that date, unless stated otherwise. We will give You advance notice by email of material changes that affect an active Subscription. If You do not agree to the updated Terms, stop using the Services and cancel Your Subscription.
18. Miscellaneous
18.1. The Terms, together with the Privacy Policy, the Cookie Policy, the Refund Policy and the Subscription Terms, are the entire agreement between You and the Platform Operator about the Services.
18.2. If any provision is held invalid or unenforceable, it is severed to the minimum extent necessary and the rest remains in effect. A failure or delay in enforcing a right is not a waiver of it.
18.3. The Platform Operator is not liable for failures or delays caused by events beyond its reasonable control, including outages of internet, payment, email or fare data providers.
18.4. You may not assign Your rights under the Terms without our written consent. We may assign ours, including in a merger, acquisition or sale of assets.
19. Contact
For questions about the Services, billing, cancellations, refunds or the Terms, contact us at support@justcheapflights.com.
Platform Operator: Chatonline LLC, a limited liability company incorporated under the laws of the State of Delaware, with its registered address at 3500 South DuPont Hwy, Dover 19901, United States of America